History OF TCS

History OF TCS

1968 to 2000

Tata Consultancy Services was founded in 1968. One of its first contracts was to provide punched card services to sister company Tata Steel (then TISCO). It later worked on the Inter-Branch Reconciliation System (IBRS) for the Central Bank of India.[3] and provided bureau services to Unit Trust of India.

In 1975, TCS counducted its first campus interviews, held at IISc, Bangalore. The recruits comprised 12 IITians and 3 IISc graduates, who became the first employees to receive formal training from the company.[4]

In 1979, TCS delivered an electronic depository and trading system called SECOM for the Swiss company SIS SegaInterSettle. TCS followed this up with System X for the Canadian Depository System and also automated the Johannesburg Stock Exchange (JSE).[5] TCS associated with a Swiss partner, TKS Teknosoft, which it later acquired.[6]

In 1981, TCS established India's first software research and development center, the Tata Research Development and Design Center (TRDDC) in Pune.[7] In 1985 TCS established India's first client-dedicated offshore development center, set up for client Compaq (then Tandem).

Early 1990s—The Indian IT outsourcing industry grew tremendously due to the Y2K bug and the launch of a unified European currency, Euro. TCS created the factory model for Y2K conversion and developed software tools which automated the conversion process and enabled third-party developers and clients to make use of it.[8] By 2004, E-Business was contributing half a billion dollars (US) to TCS.[9]

2000 to present

On August 9, 2004 TCS became a publicly listed company,[10]

In 2005 TCS ventured into a new area for an Indian IT services company—Bioinformatics.[11]

In 2006 TCS designed the ERP for IRCTC.[12]

In 2008 TCS went through an internal restructuring exercise that executives claim would bring about agility to the organization.[13]

TCS entered the Small and medium enterprises (SME) market for the first time in 2011, with cloud-based offerings.[14]

In the 2011 fiscal year TCS achieved U$10 billion in annual revenues for the first time.[15]

Tata Consultancy Services signed a Rs 94-crore deal with the Karnataka government for six-year period to automate its treasury and finance department operations.[16] Deutsche Bank has selected TCS as a strategic partner for their Production Management Transformation Initiative, within their Capital Markets Business Unit.[17] TCS has got contract from Credit Union Australia.[18] TCS has received a multi-year, multi-million dollar contract to provide application support, maintenance and development services to the gases company Air Liquide.[19] A book titled The TCS Story... and Beyond published by the Penguin Group,was authored by S Ramadorai, now TCS’s Vice-chairman and launched in September 2011.The book covers the 43 years journey of TCS.[20] On the Last Trading Day of Year 2011, TCS overtook RIL to be anointed as the country's most valued firm.[21] On February 6, 2012, TCS signed a multi-year, multi-million euro contract with European car rental company Europcar for the deployment of IT services in France.[22]

Acquisitions

The table below gives some details of TCS' key acquisitions

Company     Acquisition date Business    Country of HQ     Value       Headcount (at date of acquisition)      Notes       Reference

Citi Global Services Limited 8 October 2008    Business Process Outsourcing India       $505 m      12,472      TCS acquired key BFS domain knowledge.    [23]

TKS-Teknosoft     November, 2006    Banking Product   Switzerland       $80.4 m     115       Expand product portfolio by acquiring rights to Quartz and ownership of Alpha and e-portfolio, enhanced presence in Switzerland and France      [24]

Comicrom    November, 2005    Banking BPO       Chile       $23.7 m     1,257       Entry into Latin America; Access to payment processing platform   [25]

Tata Infotech     February, 2006    IT Services       India       –     –     –     [26]

FNS   October, 2005     Core Banking Product    Australia   $26 m       190   Acquired core banking solution product and access to 116 customers in 35 countries; FNS was an existing partner for TCS  

Pearl Group       October, 2005     Insurance   United Kingdom    $94.7 m     950   Acquired life and pension outsourcing business from Pearl Group; Domain knowledge of life and pension underwriting business   [27]

TCS Management    November 2006     IT Services       Australia   $13.0 m     35    Access to Australian clients      [28]

Phoenix Global Solutions      May 2004    BPO   India       $13 m       350   Acquire expertise in insurance [29]

Swedish Indian IT Resources AB (SITAR)    May 2005    IT Services       Sweden      $4.8 m             Acquire blue-chip European customers like Ericsson, IKEA, Vattenfall and Hutchison; SITAR was TCS’ exclusive partner in Sweden and a non-exclusive partner in Norway.      

Aviation Software Development Consultancy India (ASDC)      May 2004    IT Services       India       –     180   ASDC was a Singapore Airlines-TCS JV; Acquired Singapore Airlines as a major client    [30]

Airline Financial Support Services India (AFS) January 2004      BPO   India       $5.1 m       316   BPO expertise in Airline and Hospitality sector       [31]

CMC Limited       October 2001      IT Services       India       US$33.89 m (51%) 3,100       Access to domestic capability; continues to be a separately run company.      [32]

Operations

Locations

The Tata Consultancy Services campus at Lucknow, Uttar Pradesh.

India: TCS has development centers and/or regional offices in the following Indian cities: Ahmedabad, Baroda, Bangalore, Bhubaneswar, Chennai, Coimbatore, Delhi, Goa, Gurgaon, Guwahati, Hyderabad, Kochi, Kolkata, Lucknow, Mumbai, Noida, Nagpur, Pune, Trivandrum, Jamshedpur, .[33][34]

Africa: South Africa, Morocco[35]

Asia (ex. India): Bahrain, Beijing,[36] Hong Kong, Hangzhou, Shanghai, Indonesia, Israel, Japan, Malaysia, Philippines,[37] Saudi Arabia, Singapore, South Korea, Taiwan, Thailand, UAE (Dubai)[38]

Australia: Australia

Europe: Belgium, Denmark, Finland, France, Germany, Hungary, Iceland, Ireland, Italy, Luxembourg, Netherlands, Norway, Portugal, Spain, Sweden, Switzerland, United Kingdom

North America: Canada, Mexico, United States

South America: Argentina, Brazil, Chile, Colombia, Ecuador, Chile, Uruguay, Peru [39]

Tata Research Development and Design Center

The Tata Consultancy Services campus at Madhapur, Hyderabad, Andhra Pradesh

The Tata Consultancy Services campus at Siruseri,Chennai,Tamil Nadu

TCS established the first software research center in India, the Tata Research Development and Design Center, in Pune, India in 1981. TRDDC undertakes research in Software engineering, Process engineering and Systems Research.

Researchers at TRDDC also developed Master-Craft (now called TCS Code Generator Framework [40]) a Model Driven Development software that can automatically create code based on a model of a software, and rewrite the code based on the user's needs.[41]

Research at TRDDC has also resulted in the development of Sujal, a low-cost water purifier that can be manufactured using locally available resources. TCS deployed thousands of these filters in the Indian Ocean Tsunami disaster of 2004 as part of its relief activities.[42] This product has been marketed in India as Tata swach, a low cost water purifier.[43]

Innovation Labs

In 2007, TCS launched its Co-Innovation Network, a network of TCS Innovation Labs, startup alliances, University Research Departments, and venture capitalists.[44]

In addition to TRDDC, TCS has 19 Innovation Labs based in three countries.[45]

    processing, text, data and process analytics, multimedia applications and graphics.

    TCS Innovation Lab, Embedded Systems: Medical electronics, WiMAX, and WLAN technologies.

    TCS Innovation Lab, Hyderabad: Computational methods in life sciences, meta-genomics, systems biology, e-security, smart card-based applications, Linux and open source,digital media protection, nano-biotechnology, quantitative finance.

    TCS Innovation Lab, Mumbai: Speech and natural language processing, wireless systems and wireless applications.

    TCS Innovation Lab, Insurance – Chennai: IT Optimization, Business Process Optimization, Customer Centricity Enablers, Enterprise Mobility, Telematics, Text Analytics, 2D Barcodes, Mashups, Innovation in Product Development and Management (PLM) for Insurance.

    TCS Innovation Lab, Chennai: Infrastructure innovation, green computing, Web 2.0 and next-generation user interfaces.

    TCS Innovation Lab, Peterborough, England: New-wave communications for the enterprises, utility computing and RFID (chips, tags, labels, readers and middleware).

    TCS Innovation Lab: Performance Engineering, Mumbai: Performance management, high performance technology components, and others.

    TCS Innovation Lab, Cincinnati, United States: Engineering and Manufacturing IT solutions.

Some of the assets created by TCS Innovation Labs are DBProdem, Jensor,[46] Wanem,[47] Scrutinet, SmartTest Manager.

In 2008, the TCS Innovation Lab-developed product, mKrishi, won the Wall Street Journal Technology Innovation Award in the Wireless category.[48] mKrishi is a service that would enable India's farmers to receive useful data on an inexpensive mobile device.[49]

TCS' Co-Innovation Network partners include Collabnet, Cassatt, academic institutions such as Stanford, MIT, various IITs, and venture capitalists like Sequoia and Kleiner Perkins.[50]

TCS BPO

TCS BPO is the second largest player in the outsourcing industry in India behind Genpact according to Dataquest survey in August 2011.[51] TCS's BPO arm had revenues of $925 million in the year that ended in March, and 34,000 employees[52] Other than major Indian cities, TCS BPO is also present in Tier-II locations like Pune. TCS is also expanding its BPO centre in Kolkata, where it already employs 2,000 people.[53] Tata Consultancy Services has opened a business process outsourcing facility in the Philippines following the path of India-based BPO companies which have operations in that country.[54]

Employees

With around 238,600 employees TCS is one of the largest private sector employers in India,[1] and the second-largest employer among listed Indian companies (after Coal India Limited).[55] TCS has one of the lowest attrition rates in the Indian IT industry.[56]

TCS was the fifth largest United States visa recipient in 2008, preceded by Infosys, CTS, Wipro and Mahindra Satyam.[57]

TCS has announced plans to recruit 60,000 new staff in the 2012-13 fiscal year.[58]

Sponsorships

Tata Consultancy Services is a sponsor of the Ferrari Formula One team.[59]

TCS has been a sponsor of the Indian Premier League team Rajasthan Royals since 2009.[60] In addition TCS provides Rajasthan Royals with technologies to help in the analysis of player performance, simulation, and is investing the use of RFID tags for tracking the players’ fitness levels and for security purposes in the stadiums.[61][62]

Recognition

TCS was recognized as “Big Four” IT Services brand by Brand Finance in 2012[citation needed] and the company has been ranked as the world's 7th greenest company in Newsweek's Green Rankings 2011. In addition, TCS is the highest ranked Asia-based company and second highest ranked globally in the Information Technology & Services company category.[63]